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At Paul Medawar Fine Jewelry you don't just buy a watch or a fine piece of jewelry. You get the full unconditional backing of a family owned business, one that brings you in as family. I can't say enough how much better it is buying a fine watch or the perfect piece of jewelry from here then anywhere else.
James
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Thank you Daniel, for helping us make my dream come true! It was a very special moment! I don’t tear up very easily, but it really touched my heart when you helped us pick out the perfect ring! I would recommend your store and services to everyone!
Debra
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At some point, hopefully sooner than later, you find that quality, workmanship and relationships are the most important things when choosing a business or buying an item. You can then trust that what you buy will be worth the visit. Paul Medawar Find Jewelry gives you that confidence and has for years. The selection of watches and jewelry and most importantly, the service is simply the best
James
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The amazing service I received from Dave was, by far, the absolute greatest customer service that I have ever received. He made me feel like I was family, and that he was looking out for my best interests. I stopped by with questions regarding a ring that I had purchased elsewhere. Dave was extremely kind, professional and very genuine in his interactions with me. He definitely went above and beyond to assist me and provided valuable education. He even graciously polished my ring free of charge. There is just a sense of authentic integrity at Medawar's--it's hard to explain, you have to experience it. Paul Medawar Fine Jewelry has it all: STUNNINGLY beautiful jewelry and top-notch service. Five stars for sure.
Tracy
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I usually don't write reviews but Paul Medawar Fine Jewelry, specifically Dan is your man and your place to go for any Jewelry requests. My partner had no idea the kind of ring she wanted and Dan spent over two hours with us curating every detail with the highest level of customer service that transcends this industry. His passion and level of experience made us feel confident he'd create something truly special. A memorable experience to say the least. We'd recommend Dan and Paul Medawar every time and we'll surely be returning to this family business.
Michael
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I only went in to look around. Got to talking with the staff asking about different pieces. They were all very knowledgeable and so friendly. I got on the subject of a cross pendant that I wear all the time. It was getting very thin where the loop rubs on the chain. They repaired it for me! The cost was reasonable and they did an exceptional work on the repair! Very happy with my experience!
Vikki
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Needed 2 watch bands replaced. They fixed both, in and out in 15 minutes. I will return when I need a new babble!!
Amy
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It is very rare in today’s world to enjoy a shopping experience as much as the one I experienced yesterday. Daniel Medawar and Adrian Dalstra made the experience more than just a purchase. They were informative and genuinely interested in my satisfaction with my purchase. Thank you and I will be back!
Maurizio
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Had a good visit inquiring about Rolex. Awesome customer service. They got my old rolex crown re-aligned with no charge. I recommend this place for any Rolex watch service you would need. I can see the integrity and trust worthiness of this business.
Joey
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I cannot explain how good the service is here. I have purchased some watches and jewelry here over the years, and honestly wouldn't even consider going anywhere else in town for watches or craft jewelry. The moment you walk in you are treated like family. They take a very interested and educational approach to their craft and it shows!
Matt
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Wow, I can't believe it took me so long to write this review. We got engaged in August, 2017. I have to say the entire Medawar staff was amazing from beginning to end. However, I have to give a special thank you to Dan Medawar. I had a ring that was custom designed and he walked me through every step. He made sure to text or email me and keep me updated with the progress of the ring. He made the entire process smooth and easy and I cannot say enough good things about him. I had a vision of the ring and he reassured me that it would be exactly how we wanted. She was blown away by the ring and she still talks about how much she loves it. I'll definitely be going back to this jeweler in the future!
John
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The service and staff are second-to-none. They have an extensive selection of product, and their expertise, friendliness and professionalism are why this is the only jeweler I will ever use!
Joseph
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I loved the attention I received. They helped me get a watch that had been a life long goal of mine for as long as I can remember. The owners made the event very special for me. I drop in most every time I come into town. The owners will come and say hi, we will get to talking and it never fails that they will have something new and cool in for me to see. They are currently making a ring for my wife. I must say they definitely took a lot of time with us to get exactly what she was after. I will and have recommend these guys and must say their family owned shop is definitely the way to go.
Eric
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I will be a customer here for life. I was really struggling with jewelers; nobody could make the engagement ring I had designed until I came here and met Dan. His patience and persistence in making the ring I had designed were unreal. He not only made it absolutely perfect but he made the process truly enjoyable and gave me a great price to top it off. Seriously, I'm a product designer by trade and this is one of the best collaborations I've ever had, unforgettable. If you're looking for an engagement ring, COME HERE. You're welcome.
Austin
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Had the pleasure of working with Adrian over the past few weeks! I am a younger guy but that didn’t deter the team at PMJ! Was instantly greeted with a smile and a handshake. Adrian was patient with me as I picked out my watch. I am now the proud owner of a Tudor bb monochrome! Will continue to do business here. Ask for Adrian and you won’t be disappointed Also want to note how pleasant Dan was! A big friendly smile and a handshake. Support your local business!
Steve
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Every time I come here I get exceptional service. Most recently I brought in my grandfather's watch in that hasn't worked in probably 25 years. Not only did they get it working, they helped restore the crystal, and fitted me with a new band. All for under $100 and in under an hour. Thank you!
Adam
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The people in this store are fantastic! So friendly and helpful. Went in for a few reasons, but the one that stood out as excellent service was their willingness to clean and fix a silver bracelet while we waited. Jared DeHaan fixed a loose claps and cleaned it. Highly recommend their craftsmanship, selection and most of all, service.
Nick
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Had a fantastic experience here. I contacted them through their website to buy a Seiko SSK001 watch. The process was very easy and Dave couldn't have been more helpful. I would recommend Paul Medawar Fine Jewelry to anyone. I will definitely be making more watch purchases here!
Matt
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I’ve been a Paul Medawar Fine Jewelry customer for many years. The service and selection is always exceptional. Every team member I’ve interacted with has been friendly, professional and knowledgeable. The advice I’ve received on service questions has also been excellent. I will continue to look to Paul Medawar for my future jewelry needs and highly recommend them to anyone in the market!
Jeremy
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There are not many places to see and buy high end watches in person in the area. This was to be my first purchase and experience. I stopped by with my newborn in a tshirt and jeans. Dan met me with a smile and a hand shake. Showed me around the watches they had. Had me try on various styles to see what fit my wrist. No pressure, no budget talk, and let me try any watch I wanted to see. Just talking and showing me watches. I eventually found one I had not considered and fell in love with. I was sold. After the sales process Dan talked with me for a bit. We talked about watches, family, and kids. I only realized then this was his family business. Dan loves what he does and loves his family. Genuine person. I encourage everyone to make this a place you make the first of many purchases.
Jesse
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Wow! Couldn’t be more impressed. Dan spent so much time making sure that I was getting exactly what I wanted and wasn’t pushy in the least. He even contacted Tacori about several custom options for me on the spot. They’re just so knowledgeable about their products. You’ll be in good hands if you go here.
Alexa
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The staff at Paul Medawar are second-to-none. Melissa was extremely helpful in coordinating a visit (since I don’t live in the area) and Adrian was very knowledgeable and great to discuss future purchases with! Dan is undeniably the most personable owner of a luxury jeweler that I have had the pleasure of meeting. Right away I felt at home talking about my passion for watches and his down-to-earth attitude makes for an all star experience. I wouldn’t hesitate to recommend this trusted establishment to anyone interested in purchasing high quality watches. I definitely found the perfect Authorized Dealer in Michigan!
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Paul Medawar Fine Jewelry are exceptional at service and dedication. I was on a waiting list. It was like Christmas morning when I received a call from Melissa that my 8 month wait had ended. Painless transaction. Professional. Informative. Communication is well done! I am very happy from start to finish. Proud to be wearing my Rolex. The environment is immaculate. Many brands and jewelry to choose from. At this point if I were a multi millionaire I would visit Paul Medawar Fine Jewelry on my 1st mega purchase. Lol. Great place to start your journey. 5 STARS
Craig
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Paul Medawar Fine Jewelry is hands down the best jewelry and watch shop around! I can't thank Dan enough for making my 25th wedding anniversary truly memorable by surprising me with one of my dream watches. He's the best! From the first time I met him he's treated me like an old friend. I stop in whenever I can just to say hello and talk watches. I would also like to thank Dave for spending the extra time with me to get the watch to fit just right. I would highly recommend their store for any jewelry or watch purchases as they are highly knowledgeable and have helped me immensely with both. I wouldn't bother looking anywhere else. I look forward to years of working with these two on all my future purchases. Thanks again!
Nathan
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Paul Medawar has the best selection in Michigan. On top of their gorgeous pieces, the environment is neat and welcoming and the staff is incredibly knowledgeable. You can go here for the vibes only, as they are no pressure sales and genuinely want to get to know their clientele, although you will want to get your hands on their unique jewelry. Whether you leave with a bag or not, you most definitely will be leaving with a smile.
Hannah
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Going in I felt a little uncomfortable because I know nothing about fine jewelry and have never been in a store like this before. But, I immediately felt welcomed. The owner and all of the staff seemed genuinely friendly. Rebecca was very helpful, kind and patient. I highly recommend Medawar for their great staff and excellent customer service.
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I am so incredibly satisfied with the service I received by Dan and the Medawar family. Myself and my (new) fiancé did not feel pressured or rushed to make the final selection. Dan took the time to explain the best options, educate us on the particulars of fine jewelry in terms of setting, diamond quality and sizing.
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I have spent time at most of the fine jewelers in Grand Rapids. However, the Medawar family is the only one who has the entire package: service, experience, craftsmanship, generational longevity, patience, prestige, and branding. Visit Paul Medawar Fine Jewelry if you are looking for value from a family jeweler partner for life.
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The Medawar family is nothing short of fantastic. Whether you are coming in for a routine cleaning or shopping for something special they go above and beyond and treat you as if you are their number one customer. I cannot say enough about their professionalism, kindness, and knowledge of their craft!
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Highly recommend! Paul Medawar is a family owned business focused on high quality and impeccable service! It is clear that they take pride in their work and their stellar reputation. I had my engagement ring, wedding ring, and anniversary band repaired and welded together and the result was beyond my expectations! Dan spent so much time with us, answering questions and offering suggestions and advice. We will definitely be repeat customers!
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I brought my mothers 60+ year old ring that had worn through the shank as well as had a makeshift repair adding to the brokenness. They quoted me a price for repair. It was completed within two weeks! I loved it. It looks brand new again as well as I can wear my mom's ring again after 7 months of not being able to wear it again. I have worn it faithfully since she died over 15 years ago. What a joy to have it back on my finger as well as it looking so beautifully again! They took such care in repairing it. They were professional as well. It was even over $100 cheaper than the price they quoted me!